FAQ
Frequently Asked Questions
General Shipping
Orders placed by 2PM CT will ship the same business day.
Please note that international shipping can take up to 4 weeks to arrive in some countries.
How will I know when my order has shipped?
You will receive a shipping notification with tracking as soon as your order ships.
How much is shipping?
Shipping is FREE for all U.S. orders over $26.99. Otherwise, it's a $3.99 flat rate. International Shipping Rates vary by country.
Do you ship to the UK and Europe?
Yes we do! However, you'll have to do it through Vat19, the owner of Pop It Pal.
What is your return/refund policy?
We offer a no questions asked 30-day money back guarantee. If you don't love it, simply send it back to us and we will issue you a refund. You must email us with your name, order number and a copy of your receipt. We are not responsible for shipping costs back to us, nor can we refund an order from unauthorized 3rd party sellers.
View our Full Refund Policy Here
Is your product patented?
Yes, we have a U.S. patent.
How long does it take to get a refund?
It takes approximately 5-10 days for the refund to show up in your bank account.